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These terms set out what you can expect from us and what we ask of you when you use your aq71 account — from your first login through every deposit and session after that. Access to our platform depends on your local law and the eligible regions we serve, so read this before you get started.
These terms form the agreement between you and aq71 each time you access the platform. They cover how your account is created and maintained, how deposits and withdrawals work through supported wallets like Rocket and Upay, and what happens when a dispute arises. We may update these terms when our services change; when that happens, the revised version takes effect from the date it is posted. Continuing to use your account after an update means you accept the new terms. If any part of these terms conflicts with local law in your region, the legally required provision applies. We do not operate in jurisdictions where our services are prohibited — your access and eligibility depend on the laws of your location and whether your region is supported. If you are unsure whether you can use aq71 where you are, check the eligibility section when you open your account, or contact our support team before proceeding. Nothing in these terms overrides any mandatory consumer protection right you hold under local law. Where a term is found unenforceable, the rest of the agreement stays in place.
Deposits and withdrawals via Rocket are subject to the wallet limits and verification steps shown in your account at the time of the transaction.
Upay transactions follow the same account-verification process. Limits and processing steps are shown in your wallet panel after login.
Your account wallet operates in the currency shown at registration. Transaction records are accessible from the history tab in your account dashboard.
These terms cover your aq71 account and the services we directly provide. They do not cover third-party payment processors, your mobile network provider, or any external site you reach by following a link away from aq71. Understanding the boundary matters — if something goes wrong with a Rocket or Upay transaction on the payment provider's own platform, their terms apply to that part of the process, while aq71's terms govern what we receive and record on our end.
Creating, securing and recovering your account — including login steps, password resets and session management — falls entirely within these terms.
Deposits and withdrawals processed through aq71's wallet panel are covered. The payment provider's own rules apply to the transfer on their side.
Games, tables, promotional information and any content served through the aq71 platform are governed by these terms and the applicable content policies.
External links, payment-provider apps and any service not operated by aq71 are outside the scope of this agreement. Check those providers' terms separately.
You have practical options for managing your relationship with aq71 under this agreement. Your transaction history is available any time in the account dashboard — every deposit and withdrawal is logged there with a timestamp and status. If your account details are out of date or incorrect, you can update them directly from the profile section after login; for changes that require verification, the steps are shown on screen. Raising a question about these terms or asking us to review an account action is straightforward: reach our support team through the contact routes in the support section of this page. We aim to acknowledge account queries and direct them to the right team without delay, though resolution time depends on the nature of the request and any verification we need to carry out.
Open your account dashboard after login to see a full log of transactions, session activity and any status changes applied to your account.
Profile fields can be edited directly in the account settings panel. Verified fields — such as wallet-linked phone numbers — follow the update steps shown on screen.
If you disagree with an account action or need clarification on any term, contact support with your account ID and a description of the issue.
Formal requests to review a transaction or account decision can be submitted through live chat or email. Include your account details and the relevant transaction reference.
If a specific clause is unclear or you need to discuss how a term applies to your account, these are the routes to get through to us. Have your account ID ready — it speeds up the process.
Open the chat icon from any page on aq71. Connect directly with the support team for account and terms queries.
Send a written query with your account ID to the address shown in your account settings. Useful for formal disputes or document requests.
The help panel inside your account lists answers to common terms questions. Check there first — most access and wallet queries are covered.
Account security and data handling are part of what these terms govern. We store session and transaction data to maintain your account record accurately and to resolve any dispute that comes up. Cookies are used to keep your session active and to remember your login state across visits — you can manage cookie preferences through your browser settings. We do not share your account data with third parties except where required to process a transaction through Rocket or Upay, or where local law requires disclosure. If you want to understand what data is held on your account, contact support with your account ID and a data request. For changes to contact details or verified information, follow the steps in the profile section of your account.
Session cookies keep your account login active. You can clear or restrict them through your browser, but doing so may affect how your account loads.
Your account is protected by your login credentials. Do not share your password. If you suspect unauthorised access, change your password immediately and contact support.
Transaction and account records are kept for the period required by applicable law and our internal policy. The retention period is stated in our privacy policy.
To ask what data we hold on you, or to request a correction, contact support by email with your account ID. We handle these requests per applicable local law.
These are the questions we hear most often about how these terms work in practice.
Yes. Whether you access aq71 through a mobile browser or any other device, the same terms apply to your account. Your device or connection type does not change your rights or obligations under this agreement.
When terms are updated, the revised version is posted with an effective date. If you continue using your account after that date, you are accepting the updated terms. We recommend checking this page when you see a notice about a terms change in your account.
Access depends on your local law and whether your region is eligible. We do not operate in jurisdictions where our services are prohibited. Check local regulations before opening or continuing to use your account.
Open your transaction history from the account dashboard and note the reference number. Then contact support through live chat or email with that reference and a description of the issue. We will review the record on our end and respond through the same channel.
Deposits and withdrawals processed through your aq71 wallet panel are covered by these terms on our side. The transaction on the Rocket or Upay platform itself is governed by their respective terms. If a transfer does not arrive, check both the aq71 dashboard and the payment app before contacting support.
Send an email to the support address shown in your account settings, including your account ID and a clear request for your data. We handle these requests in line with applicable local law and will respond with the relevant information or an explanation of the process.